TWC: Unemployment claimants targets of text message scams
AUSTIN — The Texas Workforce Commission (TWC) advises unemployment claimants that the agency does not use text messages to provide or gather information about unemployment benefits.
Some Texas unemployment cla ima nt s repor t rec eiv ing fraudulent text messages that claim to originate from TWC requesting confidential information or advising them to call a special phone number to reactivate benefits. A similar scam has been reported in Ohio.
TWC representatives do not use text messages to contact claimants, do not make home visits and do not ask for Personal Identification Numbers (PIN). Although these fraudulent text message incidences appear to be isolated, the situation merits a warning to protect all Texas benefit claimants.
Claimants are advised not to respond to any text messages claiming to come from TWC, the U.S. Department of Labor, or any other agency regarding unemployment benefits.
Any claimants who receive suspicious calls or text messages should contact the TWC Fraud and Program Abuse Hotline at (800) 252-3642.