TXU offers moratorium on energy disconnects

T XU Energ y announced it has again declared a summer moratorium on disconnects for customers in need.

A f lexible payment plan is available for residential customers designated as low-income, ill or disabled, or who are at least 62 years of age.

This is the fourth consecutive year the company has offered protections to eligible customers.

Customers must contact TXU Energy at (800) 242-9113 on or after July 1st to notify the company of their needs and to sign up for special, more flexible payment plans.

These measures w ill be in effect July 1 through September 30, 2010. TXU Energy also waives deposit requirements for residential customers who are at least 62 years of age and for all customers with a good record of timely payment.

At TXU Energy we understand that some customers need assistance with their electricity bills, which is why we offer our voluntary summer moratorium and continue to offer several other programs to assist our customers in need,” said Jim Burke, chief executive officer, TXU Energy.

“It’s important for customers to call us and sign up for the summer moratorium and to communicate their special needs so we can assist them,” he said.

Also, certain customers who are designated as low-income, ill or disabled, or who are at least 62 years of age can avoid disconnection of service due to non-payment by contacting TXU Energy at (800) 242-9113 and enrolling in one of its summer moratorium plans.

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2010-05-13 digital edition

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