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The Milam County Commissioners have approved the renewal of their emergency air medical transportation agreement with PHI Cares. The agreement provides air medical transport benefits for all residents of Milam County when they are transported by a PHI Air Medical aircraft in the region through the PHI Cares benefit program.

The PHI Cares membership program supports all of the households and residents of Milam County. With the launch of this agreement, county residents are not required to pay any additional out-of-pocket expense for their emergency air medical transportation when a PHI Air Medical aircraft in the region transports them from Milam County or a surrounding county, including Falls, Robertson, Burleson, Lee, Williamson and Bell counties.

“County residents have benefited greatly from this service and we are excited to continue our partnership with PHI,” said Michelle Morgan, economic development coordinator for Milam County.

Residents should always call 911 first when they have a medical emergency. The county 911 dispatchers are well trained at assessing the medical needs of each caller and will determine if a ground or air ambulance is necessary. If a resident is transported by a PHI Air Medical Aircraft, they should notify the PHI Cares membership department at 1-888-I-Fly-PHI (1-888-435-9744) and provide them with the Milam County PHI Cares membership number # GHLMS-19-85725 and their date of transport.

Milam County residents can upgrade their limited county membership benefit coverage to include nationwide PHI Cares coverage by filling out a membership benefit upgrade request form and paying a $45 annual fee. The form to upgrade your county membership to national household coverage can be obtained by downloading the form from the county website at www.milamcounty.net.