The Under the Hood
Show
Dear Motor Medics, I have a 2021 GMC Yukon with a 5.3 engine. The vehicle has 36k miles on it. The warranty expired last week at 36k and it started making engine noise all the time at about 35,800 miles.
I called the dealership where we purchased it, which is a few hundred miles away, and they said bring it in so we can check it. Well, the vehicle passed 36k before we arrived by just a bit and they said the warranty had expired due to miles.
They didn’t say anything about towing it in since it was so close to the expiration and I don’t know who we talked to on the phone.
We paid to have it diagnosed and they say it has failed lifters and a camshaft and that it will be very costly to repair.
Is this a common thing and can they just cut us off right at exactly 36k?
Kensington in Albion, Nebraska
Dear Kensington, Yes, this is very common and in fact we own one of these that we had to fix ourselves so we know how much labor is involved and how costly it can be. Some are so bad that the engine must be replaced at a much higher cost.
As for the warranty, they sold you a 36k warranty and that’s what was agreed to. Talk with them or try a different dealership and plead your case. Sometimes they make slight exceptions.
Take care, The Motor Medics
- Log in or Subscribe to post comments.