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Ask the Motor Medics

By News Staff on Thu, 08/08/2024 - 00:00
  • Ask the Motor Medics®
    Ask the Motor Medics®
    Subhead
    Automotive advice from
    Body

    The Under the Hood

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    Dear Motor Medics, I have a 2022 Mercedes with a backup camera problem. The camera is not very clear when compared to my BMW or any of my other family cars. The last 2022 model car also had a poor-quality camera.

    Is there something that can be done about the image quality? My dealership says that is just the way it is. I just can’t believe that a car of this quality would consistently have a poor camera for several years.

    Raymond in Clearwater, Florida

    Dear Raymond, You would think that a high-end car would have some high-end things. The radio, the heat and air, and generally all the electronics on the car but it’s not always the case.

    We have seen some very poor headlights and cameras on even the highest dollar vehicles.

    As for your specific situation, we would contact a local car audio/entertainment shop and see what they have to offer. If the problem is in the camera itself and not within the dash unit then it may be able to be fixed.

    Some car models can have the camera replaced with an aftermarket unit that will look the same and interface directly and work as it should with a clear picture. If they say that it can’t be done, then you can check with another shop and if there is no option then you may have to live with the poor-quality image and hope the next model has a better unit. Take care, The Motor Medics

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