Hi Motor Medics,
I need to know about difficult-to-diagnose auto repairs. I have a 2020 Jeep Renegade that has a electrical issue that is not always there. It comes and goes every few days and results in a dead battery.
I have taken itinto three different shops, where they spent a couple days each on it but none of them were able to fix it. One did not make any repairs but charged me over $300 for looking at it and the other two said they “had it fixed” and gave me a list of what they did but it still does it.
Can I be charged for repairs even though they didn’t fix it and why can’t they get it figured out?
Thank you, Clarence in Newark
Dear Clarence,
You will have to figure out the charges part for yourself, as we are not that shop.
When you have an electrical issues which we see often in our shop, it can be a nightmare.
First, the problem must exist as the vehicle is being repaired and it must stay active the entire time. Then, during the repairs each circuit must be isolated one at a time to check for drawing, then once reactivated the car must sit until it goes to sleep.
This process is standard and can take hours and if the problem goes away during the test then a shop will charge you even though it did not get fixed.
Take care, The Motor Medics
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